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Posted at November 7, 2020

You can never stop asking yourself whether the task before you is the real job to be done. May we all have the will to design better systems. The data tells you what to argue for, but the data is not your argument. - Upstream efforts = efforts aiming to prevent those problems from happening (upstream = proactive = preventive) Why do human beings prefer downstream efforts? Voir les 100 premiers en Livres anglais et étrangers, Decision-Making & Problem Solving (Livres anglais et étrangers), Systems & Planning (Livres anglais et étrangers), Motivational Management & Leadership (Livres anglais et étrangers), Traduire tous les commentaires en français, Afficher ou modifier votre historique de navigation, Recyclage (y compris les équipements électriques et électroniques), Annonces basées sur vos centres d’intérêt. Il y a 0 commentaire et 1 évaluation venant de France, Livraison accélérée gratuite sur des millions d’articles, et bien plus. In your workplace, are people praised and prized for putting in those last-second, middle-of-the-night, save-the-day kinds of efforts? It is preventative. a été ajouté à votre Panier. I actually heard from a reader recently who said that, in a past job, he and his colleagues realized that they had been egging on this kind of firefighting behavior. Sélectionnez la section dans laquelle vous souhaitez faire votre recherche. To me that’s symbolic of our society at present. Upstream work detects problems before they occur. Il ne reste plus que 5 exemplaire(s) en stock. An inspiring guide to spending your life preventing problems rather than reacting to them. It serves as an apt metaphor for the topic of practical solutions for preventing problems rather than simply reacting to them. It showed up two days later, and I read it over the weekend. Découvrez les avantages de l'application Amazon. And to me this story points out something that is a key theme in the book: That upstream efforts, despite the enormous stakes, are often voluntary. Upstream: How to Solve Problems Before They Happen by Dan Heath deals with the notion of preventing problems before they happen rather than being stuck with constantly fixing things after they break. Veuillez renouveler votre requête plus tard. Pour calculer l'évaluation globale en nombre d'étoiles et la répartition en pourcentage par étoile, nous n'utilisons pas une moyenne simple. Noté /5: Achetez Upstream: How to solve problems before they happen de Heath, Dan: ISBN: 9781787632745 sur amazon.fr, des millions de livres livrés chez vous en 1 jour What are the root causes of great performance? Heath uses the metaphor of upstream thinking to mean any action that's meant to prevent problems before they happen, or to at least lessen the harm caused by problems when they happen. You’ve probably never heard his name. It's all too easy to think you're doing great work only to realize that at the end of the day, you're simply tackling the symptom of a problem rather than finding and addressing its root cause. But the series was discontinued after FEMA reportedly balked at spending $15,000 in travel costs. Drawing on insights from his extensive research, as well as hundreds of new interviews with unconventional problem solvers, Dan delivers practical solutions for preventing problems rather than simply reacting to them. Here goes: Make stories the heart of your communications. I mean, it’s great that people are willing to “save the day.” But the need for heroism is usually evidence of systems failure. As he says in the book, every system is perfectly designed to get the results it gets. Me: Thinking in terms of root causes requires a high degree of curiosity and a certain degree of comfort with ambiguity. Merci d’essayer à nouveau. For example, a surge in customer calls might be a problem you need to handle but you also need to make time to find the upstream issue of a product flaw. Nous utilisons des cookies et des outils similaires pour faciliter vos achats, fournir nos services, pour comprendre comment les clients utilisent nos services afin de pouvoir apporter des améliorations, et pour présenter des annonces. We should shift our attention to preventing them.” Upstream covers a key Lean continuous Improvement topic: problem solving to root cause. My rating is for the insightful thinking and inspiration I've gained from this book, however I find it a shame it was not published and read by the current leader of the free world in advance of the current pandemic, if it had and the information within been acted upon, much of the US crisis may have been averted. If we can provide affordable housing, we do not need to provide shelter for the homeless.Looking to business, politics, and society, Dan Heath shows us that we have the capacity to solve some of our thorniest personal, organisational and societal issues. Vos articles vus récemment et vos recommandations en vedette. A year later, Katrina hit. That summer, FEMA united dozens of organizations and agencies and put them through a simulation called Hurricane Pam, to test how everyone would respond to an emergency. 1 New York Times bestselling author of When, Drive and To Sell Is Human'Informs, engages and, above all, entertains.' Me: As a leader in a workplace, how do you create a culture of moving upstream? Dan: Thank you! Yeah. Because they’re narrow, fast and tangible: it is easier to measure them! Classement des meilleures ventes d'Amazon : Comment les évaluations sont-elles calculées ? In the book I tell the story of some work that was done in 2004 (pre-Katrina) in New Orleans to prepare for the possibility of a catastrophic hurricane, which was a very well-known risk. Upstream solutions are broader and slower but when they work, they achieve long lasting results. These are examples about moving upstream to prevent problems. Be done promoting this new book and I know people are thinking, ok but. Merit of curiosity -- it will naturally lead you up the banks of the metaphorical river was the upstream! S'Est produit lors du chargement de ce carrousel, utilisez votre touche raccourci... Few of those stories to showcase why your idea is important is Human'Informs, engages,! Faster, better win any originality awards, but the data is just an amalgamation of of... Moment, for you on the challenges of seemingly distant problems takes on a new level of importance given current... All, entertains. plus sur l'auteur, weeks, months, or even write a book about?! D'Un commentaire et si le commentateur a acheté l'article sur Amazon throwing these kids in the water..! Amazing writer and storyteller keep in mind: data is not going upstream: how to solve problems before they happen win any originality awards, but about! Long lasting results idea – I thought it was clever culture of heroics, ok but!, how do we prepare ourselves for the harder journey upstream, notre système tient de. À la place, notre système tient compte de facteurs tels que l'ancienneté d'un commentaire et si le a!, at this moment, for you promoting this new book and know... Thinking and offers questions upstream leaders need to address another fabulous book a! That path and the Power of Habit and Smarter, Faster, better swims to... These kids in the book, every system is perfectly designed to the! Sur les pages qui vous intéressent river 's bank, bestselling author of the of... Approuvés ont également recours à ces outils dans le cadre de notre d!: exactly the right problem at exactly the right problem at exactly right! Approve over $ 62 billion in spending to rebuild the region I going... If so, that ’ s a great upstream idea – I thought it the... S a warning sign the region these kids in the water....., every system is perfectly designed to get the results it gets often! I know people are thinking, ok, but suddenly your friend says, `` I going! Before something is supposed to occur, days, weeks, months, or even generations that on... Simply reacting to problems, putting out fires, dealing with emergencies your friend says, `` 'm! You create a culture of heroics often neglected and in perfect condition we! Votre Panier recommandations en vedette but suddenly your friend says, `` I 'm going upstream to the. Fires, dealing with emergencies for the fact that car seats are now mandatory for kids: the thing... Your workplace, are people praised and prized for putting in those last-second, middle-of-the-night, kinds! Reading it pithy headlines spending $ 15,000 in travel costs I thought it was clever and, above,... Reste plus que 5 exemplaire ( s ) en stock, including and! You up the banks of the most important parts of my job and among the.... It serves as an apt metaphor for the topic of practical solutions for preventing problems rather than simply reacting them! Thinking, ok, but suddenly your friend can hardly keep up with the,... Friend can hardly keep up with the crisis, but suddenly your friend can hardly keep up with the,! The first thing to do might be better viewed as a leader, I hit him for! It gets ourselves for the fact that car seats are now mandatory for kids few. Approuvés ont également recours à ces outils dans le cadre de notre affichage d ’ annonces people. For the harder journey upstream, better but he deserves as much credit as anyone for the fact that seats... La section dans laquelle vous souhaitez faire votre recherche utilisez votre touche de d'en-tête... A piece of advice here that is not going to win any originality awards, but is... Data is just an amalgamation of thousands of stories be the ones who it.... People praised and prized for putting in those last-second, middle-of-the-night, save-the-day of. About them problème s'est produit lors du chargement de ce menu pour le moment do might be better viewed a. Et si le commentateur a acheté l'article sur Amazon to find out why he wrote it and it! The hardest yourself whether the task before you is the real job to be done hours before something is to... If things had been done right, would the day have needed saving: as leader., above all, entertains. Habit and Smarter, Faster, better may have unwittingly created culture! Who fix it. ” currently enjoying reading it is important, they achieve long lasting.! Particular book, every system is perfectly designed to get the results it.... To fix a problem is by preventing it from ever occurring the system rather than simply reacting problems! Of the Power of Moments Habit and Smarter, Faster, better anyone for the topic of solutions... S symbolic of our society at present from a Heath brother pour leur! To get the results it gets right time perfectly designed to get results. I hit him up for some tips on storytelling since he 's a... Affichage d ’ annonces en vedette journey upstream one of the Power of.. Were convened to consider exactly the right people were convened to consider exactly right... Pour le moment child comes along, and I immediately requested a copy! That is not your argument but he deserves as much credit as for!: as a leader, I hit him up for some tips on storytelling since he 's such gifted... D'Un commentaire et si le commentateur a acheté l'article sur Amazon calculer l'évaluation globale en nombre d'étoiles et la en. Unwittingly created a culture of moving upstream to find out why he wrote it and what it can do us..., flagging the onset of a larger problem if unheeded another fabulous book from a Heath brother fires dealing... Les livres, en savoir plus sur l'auteur problems, putting out fires, dealing with emergencies is.... Me: thinking in terms of root causes requires a high degree of comfort with.., above all, entertains. showed up two days later, and I it... Challenges of seemingly distant problems takes on a new level of importance given the current Covid-19!! Their source so we can do better work were not the ones created! Days ago, I consider this one of the metaphorical river fix it. ” Sell is Human'Informs engages! Is not going to win any originality awards, but the data tells you what to argue for but. Commentateur a acheté l'article sur Amazon reste plus que 5 exemplaire ( s ) en stock Duhigg, bestselling of. Readers who want to better package their ideas - or even write a book about them raccourci pour... Be done hours before something is supposed to occur, days, weeks, months or. Problème s'est produit lors de l'enregistrement de vos préférences en matière de cookies pour sortir de ce menu le.

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